Shipping
Every order is packed and sent from St. Paul, Minnesota.
Where we ship
We ship to addresses in the United States only. We cannot ship outside the US yet.
What shipping costs
We ship with USPS Ground Advantage. The rate is worked out from the weight of your order and how far it has to travel, and you see the exact amount at checkout before you pay. There is no handling fee on top.
Now and then we share a free-shipping code. If you have one, enter it in your cart and the shipping line drops to $0.
How long it takes
We pack and hand your order to the carrier within 1–3 business days of your payment, depending on stock. After that, USPS Ground Advantage usually delivers in 2 to 5 business days. That is the carrier's estimate, not a guarantee, and weekends and holidays are not counted.
Tracking and updates
You get an email each time your order's status changes: packed, shipped and delivered. The shipped email carries your tracking number when we have one.
If a package is late or lost
If your tracking has not shown a delivery 10 days after the shipped email, message us. If the tracking cannot find it and it never reached you, we count it as lost and send a replacement at no cost. See returns.
Need to know before you order?
Message us and a person will answer. You can also email peeweedread@rastatease.com.
Looking for something else? See our returns page or the FAQ.
